Tiverton Museum is fully accessible to wheelchair users with a lift and an accessible toilet.
Assistance dogs: Guide dogs, hearing dogs and assistance dogs are welcome throughout the Museum. Please ask for water/food bowls which can be borrowed from the Front Desk.
Lifts: The lift is wheelchair accessible. We are currently limiting numbers in the lift at one time to ensure visitors are able to adhere to social distancing to 1 person or household.
Toilets and baby changing facilities: All toilets are by the entrance on the Ground Floor, including a wheelchair-accessible toilet. Baby change is available in the ladies and gentlemen’s toilets. We are currently limiting numbers to one person or household in the toilet at one time. Please us the sliders on the doors to indicate they are in use. If you find the toilets in use please queue behind the barrier.
Breast feeding: The Museum welcomes breast feeding. If you require a private space, please ask the Front Desk and access will be provided to a quiet office area whenever possible.
Picnic areas and refreshments: In good weather packed lunches can be eaten in the yard area of the museum. The museum does not have a café, but there are a number of independent cafes nearby, please ask the front desk for details. Your ticket is valid for the whole day and you can come and go from the museum as you like. We are currently not issuing physical tickets to reduce the risk of transmission of Covid 19. Please inform staff on the front desk that you wish to leave and return.
Wheelchairs: The Museum is fully wheelchair accessible. A wheelchair is available and can be booked in advance by telephoning 01884 256295 or emailing firstname.lastname@example.org. The wheelchair will be sanitised prior to use and quarantined for 72 hours after use.
Induction loop: A portable induction loop is available on the Front Desk on request.
Dementia Friends: A number of our staff and volunteers have undergone Dementia Friends training.
Accessibility Statement for Tiverton Museum
We want everyone who visits the Tiverton Museum website to feel welcome and find the experience rewarding.
What are we doing?
To help us make the Tiverton Museum website a positive place for everyone, we’ve been using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.
The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level AA as the target for the Tiverton Museum website.
How are we doing?
We’re working hard to achieve our goal of Level AA accessibility, but we realise there are some areas that still need improving. The following information explains what we’re doing to make that happen.
1.2.2: Captions (Prerecorded)
We will provide captions for all future prerecorded audio content.
1.2.3: Audio Description or Media Alternative (Prerecorded)
We will aim to provide an audio description or media alternative for all future video content.
1.2.4: Captions (Live)
There is currently no live audio content but we will aim to provide captions if this changes in the future.
1.2.5: Audio Description (Prerecorded)
We will aim to provide audio description for future video content.
We will check that users can zoom in 400% without causing scrolling in two directions and rectify if there is an issue.
1.4.11: Non-text Contrast
We will check the contrast ration of all components and graphics and rectify any issues.
1.4.3: Contrast (Minimum)
There are some colour combinations that do not meet the requirements for Level AA. We will aim to rectify these.
2.2.1: Timing Adjustable
There are no time limits on content currently.
2.4.1: Bypass Blocks
There is currently no mechanism for bypassing blocks of content. We will investigate the possibility of achieving this.
2.4.7: Focus Visible
We will check if the keyboard focus for operable elements is clearly visible when they receive focus.
3.3.1: Error Identification
We will aim to review content and identify and describe any errors in text.
3.3.2: Labels or Instructions
We will aim to provide labels or instructions for any content that requires user input.
3.3.3: Error Suggestion
We will aim to provide error message suggestions to users.
We are aiming to educate ourselves further to ensure that all pages vaildate to W3C specifications.
4.1.3: Status Messages
We will check that status messages can be programatically determined without affectin focus and aim to rectify any issues.
Let us know what you think
If you enjoyed using the Tiverton Museum website, or if you had trouble with any part of it, please get in touch. We’d like to hear from you in any of the following ways:
- email us at email@example.com
- call us on 01884256295
- get in touch at https://www.tivertonmuseum.org.uk/contact